Privacy Policy
This policy explains how the Chiencheng® website collects, uses, stores and protects your personal information, in line with the Personal Information Protection Law (PIPL) of the People's Republic of China and, where applicable, the EU General Data Protection Regulation (GDPR).
1. Information We Collect
- Information you provide: name, phone number, email, company name and requirement details submitted through contact or enquiry forms.
- Automatically collected information: visit data collected via website analytics tools (such as pages viewed, source, device and region overview), used in anonymized or aggregated form to improve the site.
2. Purpose of Use
To respond to your enquiries and selection needs, provide pre-sales and after-sales technical support, send materials you request, and, where necessary, handle ordering and delivery communication.
3. Legal Basis
Where you submit information voluntarily, we rely on your explicit consent; we also process information necessary to perform a potential contract (e.g., selection and delivery communication).
4. Storage and Cross-Border Transfer
This website is hosted on Alibaba Cloud's Hong Kong node and serves both domestic and overseas visitors. If your business involves cross-border activity, relevant information may flow between our affiliated teams inside and outside China for service purposes, with reasonable protective measures in place.
5. Cookies and Analytics
This site uses tools such as Google Analytics, Google Search Console and Baidu Tongji to understand visits. You can refuse or clear cookies via your browser settings; refusing some cookies may affect certain features but not your ability to browse.
6. Third-Party Services
The analytics and webmaster-verification services above are provided by third parties, whose data processing is governed by their respective privacy policies. We share only de-identified or aggregated information necessary to provide the service.
7. Your Rights
You have the right to access, correct, delete your personal information, or withdraw consent previously given. Requests can be made via business phone +86 173 9790 0760 or email Owenzhu80@gmail.com, and we will process them within the statutory time limit.
8. Data Retention
We retain your information only for the period necessary to fulfil the purposes described in this policy; enquiry and contact records are typically kept for a reasonable period after the business relationship ends.
9. Policy Updates
This policy may be updated as our business and applicable laws change. The revised version will be posted on this page with a "last updated" date. Continued use of the website constitutes acceptance of the revised policy.
If you have any questions about this policy, please contact us via the phone or email above.
